All Sutter’s Taffy is made to order — your shipping label is generated the moment you place your order, and your taffy is pulled, cut, and wrapped fresh for you. That’s how we’ve done it since 1919, and it’s why your candy arrives soft and fresh, not warehouse-aged.

Processing time: Please allow 2–5 business days for your order to be made and shipped. During holidays and fair season, processing may take slightly longer.

Rates: Shipping is calculated at checkout based on the weight of your order and your delivery location — you’ll see the exact cost before you pay.

Transit times: Delivery estimates at checkout come from the carrier and aren’t guaranteed. We’re not responsible for carrier delays once your package is in transit.

Warm-weather shipping: Taffy softens in heat. In summer, we recommend an address where someone can bring the package indoors promptly. Softened taffy returns to normal texture at room temperature and is safe to enjoy.

Address accuracy: Please double-check your address at checkout. We can’t redirect shipped packages, and orders returned due to an incorrect address may require additional shipping to resend.

Questions? orders@sutterstaffy.com or (618) 988-1844.